Our customer service team is available Monday-Friday from 10am to 6pm. You can reach us at email@example.com or by telephone at 305.399.7580.
Our store in Sunset Harbor is open Monday - Friday: 10am - 6pm. Not local? Don’t worry, you can always shop online at miamibeachbum.com 24/7.
Please be sure your order meets the coupon’s terms and conditions. Coupon codes are limited to one per customer, one per order, and cannot be combined with any other codes, subscriptions or promotional offers.
Yes! Please sign up for our newsletter and/or SMS to receive a discount on your first order and to be the first to know about all upcoming promotions and product launches.
We accept all major credit cards as well as Afterpay, PayPal, Apple Pay and Shop Pay.
All orders ship within 1 business day. We do not ship on weekends or federal holidays.
Free shipping that takes 3-5 days depending on where you live and carrier delays.
Our Express 2-day option takes 2 days.
We ship internationally within North America (Canada & Mexico). However, it is up to the customer to cover the cost of shipping. Please allow up to 21 days for your product to be delivered.
Absolutely! Your order will be shipped via USPS. When entering your address on the order form, please click the box to indicate that your address is a PO Box, APO or AFO.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Once you have opened any items from our skincare collection, they cannot be returned.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Login to your account and self-manage your subscription. You can update your address or payment method, change frequency, add/substitute products or cancel at any time.